Terms & Booking Policy
How Bookings Are Made
This website does not take payments and does not process reservations. Rooms are booked either directly with us by phone or WhatsApp, or through a third-party travel platform such as MakeMyTrip, Goibibo, Agoda, Cleartrip, EaseMyTrip, Ixigo, Trip.com or Hotels.com. A booking made on one of those platforms is a contract between you and that platform, governed by their terms.
Check-in / Check-out
Check-in from 08:00; check-out by 11:00. A valid government photo ID is required at check-in for all guests.
Cancellation & Refunds
For bookings made through a travel platform, cancellation and refund terms are set by that platform and any refund is issued by them — please raise the request there. For bookings made directly with us, call +91 80932 61999 or email reservation@balkrishnapalace.com; terms vary by rate and date, and eligible refunds are returned through the same channel the payment was made.
Rates & Taxes
This website does not publish room rates. The live rate for your dates — including taxes and any platform fees — is the one shown at the point of booking on the travel platform you choose, or the one quoted to you directly by us, and it is subject to change until your booking is confirmed.
External Links
Links to travel platforms are provided for your convenience. We do not control those websites and are not responsible for their content, pricing, availability or privacy practices.
Liability
The hotel is not responsible for loss of valuables not deposited at the front desk. Guests are liable for any damage caused during their stay.
Contact
The Balkrishna Palace, Parabeda Chowk, NH 26, Jeypore, Odisha 764001. +91 80932 61999 · reservation@balkrishnapalace.com.